Vivent: Your Gateway to Exclusive Luxury
Discover a tailored luxury experience with the finest fashion, bags, watches, and jewelry.
Why Choose Vivent?
At Vivent, our expert personal shoppers curate the world’s most coveted fashion, bags, watches, and fine jewelry through an exclusive global network — securing exceptional pieces with elegance, discretion, and unmatched efficiency.
FAQ
What is Vivent, and how does the personal shopping service work?
Vivent is a luxury personal shopping service that sources the most exclusive fashion, bags, watches, and jewelry from brands like Hermès, Chanel, Cartier, and more. Simply share your request with us, and we’ll find the item, confirm availability, and arrange secure delivery to your location.
How do I place a request?
You can submit your request through WhatsApp, Instagram, or email. Provide details such as brand, model, color, size, and any specific preferences.
Can you source limited-edition or hard-to-find items?
Yes, we specialize in sourcing rare and exclusive pieces, including limited editions and sold-out items. Availability depends on market conditions, but we strive to fulfill all requests.
How long does it take to fulfill an order?
Timelines vary based on the item’s availability and location. In-stock items are eligible for same-day or next day delivery, while special orders may take longer (approximately 7-10 days). We provide an estimated timeframe once your request is confirmed.
Do you offer worldwide shipping?
Yes, we ship globally. Shipping timelines and costs depend on the destination and the item’s value.
What are your payment methods?
We accept bank transfers, credit/debit cards, cryptocurrency and other secure payment options. A certain percentage of deposit is required to confirm your order.
Are your products authentic?
Absolutely. Every item we source is 100% authentic, purchased from official boutiques, trusted resellers, or verified sources. All our products go through a thorough authentication check before we deliver them to you. Additionally, we can provide the proof of authentication to you upon request.
Can I return or exchange an item?
Due to the nature of personal shopping, all sales are final. However, we can provide a full refund or replacement only if an item does not pass the authentication check or if its condition does not match what was agreed upon in the quotation/invoice.
If you wish to change or return an item for any other reason (such as a change of mind), we are happy to assist by offering it for resale on a consignment basis. Once sold, we will transfer the proceeds to you.
If there’s any issue with your order, please contact us and we’ll do our best to assist you.
Do you charge a service fee?
Our personal shopping service is completely free of charge!
How can I contact you for further inquiries?
You can reach us via WhatsApp, Instagram, or email. Our team is available to assist with any questions or requests.
Ready to Shop with an Expert?
Your next treasured item is just a click away!